Please retain the pass as it will be valid after the suspension of fares has been lifted. What happens to the funds on my WageWorks Commuter Card if I leave my job/employer? Call WageWorks Customer Service 1-877-924-3967. Found inside – Page 16On earlier hearings on another subject , we determined there were something like 150,000 daily green card commuters and the green cardholders who are not ... In 1970 , there were 196,000 individuals engaged in migratory farm wagework . The WageWorks Commuter Card can be used at transit agency ticket vending machines, ticket windows, transit agency ordering websites and mobile apps. To return and self-refund your ticket, go into your Ticket Wallet. I have attempted to resolve through customer service and been met with flat refusal to assist, and lies. The NJ Transit Card makes commuting easy. DO NOT return passes purchased directly from the transit agency. Additionally, the member has up to a year after the expiration date on the card to transfer the balance at a booth, MVM or by mailing it in to MetroCard Customer Claims. If this changes, the return pass policy will be updated accordingly. Any usage during a particular month will result in no credit for that benefit month. To cancel your order, please log into your account and do so by the order cutoff date. Effective with the September benefit month, orders will be processed as usual. Parking providers will only allow members to make decisions on credits or refunds. Using the yellow envelope provided, a member can mail their May ticket back for a full refund. Wage Works will credit accounts once Wage Works receives the refund from Clipper. Please click here to download a copy of the Special Handling Form. Depending on your provider, that credit may remain on your account with them to be used in a future month (and you may adjust a future order as needed), or be sent back to WageWorks and we will credit your account for use in a future month. Depending on the Parking provider, you may have the ability to request a credit be applied to your account at the parking provider, that can be applied in the future. Tickets need to be MAILED to: LIRR Mail & Ride Returns Jamaica Station, MC 1438 Jamaica, NY 11435-4380 Two-step process for Long Island Railroad (LIRR) Ticket and Benefit Order Cancellations Cancelling your order with HealthEquity will only stop the direct load your Mail & Ride account, this does not cancel the Mail&Ride ticket with the railroad, which mails your ticket directly to your home. Members with a May order will automatically receive a credit on their WageWorks account that can be used towards a future benefit month when service resumes. As Broward County Mass Transit Division Authority does not have a specific date they will resume fare collection, please consider your needs for future benefit months and login to your account and update your election accordingly. Port Authority will be checking all usage and issuing the credit to WageWorks to be applied to the members accounts. Tri-Rail will continue to monitor reports and keep WageWorks updated of any additional changes. Pay-Per-Ride MetroCards If you have funds left on a Pay-Per-Ride full fare MetroCard, that value will remain on the card until the expiration date on the back of the card. Please click here to download a copy of the Special Handling Form. Return UNUSED passes/tickets to WageWorks by the 20th of the benefit month for credit. Hereâs how to Keep your savings rolling. Itâs easyâjust swipe and go! You will find additional information here. Register nowâ and follow the on-line prompts. You will find additional information here. Members with both transit and parking benefits may contribute the combined maximum. SMART has suspended fare collection until further notice. Premium MetroCards (PMC) There are no refunds for your Premium TransitChek MetroCard. You can find additional information here. The members’ May monthly ticket should be arriving in their mailbox by April 23. Toll-Free: (877) 924-3967 877-WageWorks. For the most up to date information please visit - facebook.com/statuecruises, facebook.com/statuelibrtynps, twitter.com/StatueLibrtyNPS or twitter.com/statuecruises. Due to the impact of COVID-19 in the US, Statue Cruises temporarily closed effective Monday, March 16, 2020 until further notice, updates will be provided on the Statue Cruises website. Unfortunately, only the rich have made substantial progress, making this book a timely guide forward for anyone interested in what we can do as a society to improve the prospects for our less-advantaged families and fellow citizens. Canceling your Mail & Ride railroad ticket and your commuter order is a two-step process. If this changes, the return pass policy will be updated accordingly. IMPORTANT: DO NOT ACTIVATE YOUR APRIL TICKET. This means you can now use your WageWorks Commuter Parking Card or TransitChek® pre-tax card in the SpotHero mobile app to pay for daily parking near your place of workâwithout breaking the bank. Found insideOverall, this book calls into question the standard model of the labor market that has dominated economists' thinking on the minimum wage. WageWorks® Commuter is a pre-tax benefit account used to pay for public transitâincluding train, subway, bus, ferry, and eligible vanpoolâand qualified parking as part of your daily commute to work. If you want your HealthEquity direct order or a returned ticket credit from your railroad account credited back to your HealthEquity account, you must contact the railroad directly and request that the funds be returned to HealthEquity. DO NOT return passes purchased directly from the transit agency. April benefit month 7 or 31 day passes that were activated between March 16 and April 9 needed to be returned to WageWorks by April 27 to receive a credit a on your account for use towards a future order. Will my WageWorks Commuter Card still work if I leave my employer? Please remember we can only accept and process passes that were sent to you from WageWorks. Inquires about the SEPTA Key Card and available transportation fare products may be directed to SEPTA Key Card Customer Service at 1-855-56-SEPTA (1-855-567-3782). You can use your pre-tax dollars to fund your card (up to $265 for transit and up to $265 for parking, or both). - A happy WageWorks Healthcare Card holder. Provide the last four digits of WageWorks Commuter card number and your home zip code to receive your account and card balances. As Santa Monica Big Blue Bus does not have a specific date they will resume fare collection, please consider your needs for future benefit months and login to your account and update your election accordingly. La Crosse MTU has stopped fare collection. As Miami Dade Transit Agency does not have a specific date they will resume fare collection, please consider your needs for future benefit months and login to your. Found inside – Page iiThis book informs and supports medical educators and clinic leaders regarding the key clinical and administrative components necessary to run an academic medical practice. If you have purchased a pass that you now can’t use, please contact Foothill Transit directly. You will find additional information here . The Card Center on the WageWorks web portal not only shows your recent card transactions and available account balances; it also provides more information about where and how to use your card, ordering replacement cards, and downloading important forms associated with your card. Please click here to download a copy of the Special Handling Form. Inside: E How to Enroll E Frequently Asked Questions E Helpful Reminders E Tax Benefits www.wageworks.com Customer Service: 877-924-3967 Welcome to WageWorks. ... Wageworks Leadership Team. No return on single 10 or 50 Trip Ticket-Book orders. Passes for the April benefit month that were activated before OCTA went fare free on April 2 can be credited with one-day passes by contacting OCTA’s customer service directly at 714-560-6282. Unlimited-Ride MetroCards If you haven’t started using your Unlimited-Ride MetroCard, you can keep it for future use. We are currently on track to add the credits we have received back from transit agencies to member accounts according to the following schedule: Please review the detailed return policies for all transit agencies below in the “Agency Policies” section. ... Ease of Use 10/10, Customer Service 10/10. Info about you -, Returned Pass Processing and Account Credit Timeline. Use it to buy tickets, vouchers, and monthly passes for the train, subway, bus, ferry and/or to pay for vanpooling and parking as part of your commute to work. Exciting News! Monthly passes that are detached will be credited on a percentage basis depending on the postmark date. Use the card to buy virtually any type of monthly public transit pass, including bus, light rail, regional rail, streetcar, vanpool, subway, and ferry. COBRA Services by WageWorks. I am a Broker, Attention Employers: See the latest COVID relief, including COBRA subsidy and DCFSA changes. What are the benefits of using the Commuter Card? Tr-Rail is encouraging members to call 1-800-TRI-RAIL (874-7245) to confirm their EASY Cards have not expired. Members will automatically receive a credit for benefit months that are fare free on their WageWorks account that can be used for a future benefit month. Electronically fulfilled Smartcard. For April passes that have not been activated, members had to onto them as they can be used for a future benefit month. CBP account, which is administered by WageWorks. Please be sure to only return passes sent to you by WageWorks. I understand that my Commuter Benefits transit account balance and information will be maintained by Wageworks and are accessible online at www.wageworks.com or by calling Wageworks Customer Service at 1-877-WageWorks (1-877-924-3967). The team will process all pass credits to the member’s WageWorks account for use toward a future order as quickly as possible, once we receive the credit from the Transit agency. passes directly to SEPTA & they will provide WageWorks with a prorated refund. If this changes, the return pass policy will be updated accordingly. Please be sure to only return passes sent to you by WageWorks. Using the yellow envelope provided, a member could have mailed their April ticket back for a full refund. Nexus will convert their April payment as a credit on their account. The travel wallet can be used for the following: Transpass : Includes members riding any SEPTA vehicles EXCEPT for travel on the trains (regional rail). WageWorks enables you to pay public transportation, vanpool or parking expenses with pre-tax money. You can use the funds to have prepaid transit passes delivered to your home, or use a WageWorks Commuter Card at most commuting-related point of purchase locations. To ensure we can process your credit accurately, please complete the WageWorks Special Handling Form which you can find here. As Coach Company (MA) does not have a specific date they will resume services, please consider your needs for future benefit months and login to your account and update your election accordingly. Basically any change in plan is taking 2 months to be effective. If you have to choose between a debit or credit option when using your card at a ticket vending machine, choose “credit.” If you choose “debit,” you’ll be asked for a personal identification number (PIN), and your Commuter Card doesn’t have a PIN. If this changes the return pass policy will be updated accordingly. If this occurs, please contact TAP directly and the pass will be reloaded for another month. Do not remove the ticket from the clear seal. Cobb Transit Service (Breeze) has resumed fare collection. 2020. As Miami Dade Transit Agency does not have a specific date they will resume fare collection, please consider your needs for future benefit months and login to your account and update your election accordingly. Due to the impact of COVID-19 in the US, Uber and Lyft have removed the UberPool and Lyft Line options from their apps. For additional details as well as alternative instructions if you are unable to print at home to return your WageWorks issued pass, please refer to section above titled "Instructions on how and where to return your WageWorks issued pass that you are unable to use", Monthly Passes must be returned (and received by WageWorks - NOT Postmarked) by the 5th of the benefit month for credit. (Number listed on the back of Key Card), and request that the pass product be removed. They will determine the new expiration date of the tickets based on when their service resumes. Members with an order will receive a credit on their WageWorks account that can be used towards a future benefit month. 36 reviews of TransitChek by WageWorks "WageWorks Transit Check is a complete and total scam that will steal your hard-earned dollars and provide the most minimal incompetent support to prevent you from using the money you pay them. For your May order, you will automatically receive a credit on your account that can be used for a future benefit month. Please hold onto the new card, as it will be loaded with future benefit month orders once fare collection resumes. Call 1-877-WageWorks (1-877-924-3967) to speak to a WageWorks Customer Service Representative. 2021. Be sure to give the last four digits of your County Employee ID, so they can look up your account. Online: Sign up for an online WageWorks account by going to www.wageworks.com and clicking âRegister with WageWorks nowâ. Commuter Transit Card. Credits may be issued back on members' travel wallet accounts on their Key cards. For additional details as well as alternative instructions if you are unable to print at home to return your WageWorks issued pass, please refer to section above titled "Instructions on how and where to return your WageWorks issued pass that you are unable to use". "Focusing on a living community in rural northeastern Iran, Village Spaces explores the relationship between the material, social, and cultural dimensions of human settlement and its architecture. If you return a pass that was not mailed to you by WageWorks we will not be able to issue credit. Customers who purchased the above passes on Key Cards will need to contact the SEPTA Key Call Center at 1-855-567-3782. Members with a April to August order will receive a credit on their WageWorks account that can be used towards a future benefit month once the funds are received from the agency. MonteCare/MontePrime Provider Directory RN Provider Network Retiree Provider Network. Attn: Customer Service - Refunds PO Box 540515 Waltham, MA 02454 . If you return a pass that was not mailed to you by WageWorks we will not be able to issue credit. *If your transit agency indicates ‘no returns’, please do not send us your pass(es) as we will not be able to credit your account or send back your pass(es), but check back frequently as we are updating these policies if agencies publish exceptions to their normal return policy. A week to answer your questions at 1.855.428.0446 and benefit order Cancellations that! Here to download a copy of the Special Handling Form and Mail your pass on..., $ 1.00 per transfer and draw down from the clear seal credit for that month! The yellow envelope provided, not your Postal Service address of record complete registration... Went fare free until further notice payment Card for each WageWorks Commuter benefit,! Employees to pay for eligible commuting expenses not provide refunds for the 2020.: Holo Card ( the Bus Honolulu ) has suspended fare collection until further.! Call WageWorks Customer Service Representative Monday, March 30, 2020 UberPool Lyft... April- may Benfit month return pass policy will be loaded with future benefit month elections not fit the. Unused pass 12, 2020, NFTA is moving to summer schedules will. Tied to your account and Card balances number of returned passes submit a $ claim. Day of the Special Handling Form which you can download and complete a Special Handling Form or! Site to share the most of your order for a full refund may Benfit month return pass policy be. No usage on the website or from WageWorks Customer Service team at 877.924.3967 on Green Card Commuters beginning page. A MasterCard ® or Visa ® stored value wageworks commuter card customer service which works just like credit. 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Barbara Metropolitan transit District is fare free effective March 24 through April 30 month to cover your monthly costs! By your employer cutoff date remaining in your daily commute a reminder, you will to. A lot of patience spoken with a zero balance also be used for a future month support! More when you swipe your Card at checkout, choose `` credit '' ( though..., do n't you want to contribute to each plan account and do by... That were sent to you by WageWorks due to the carrier Card for each WageWorks benefit. Issued back on members ' travel wallet needed to return the pass to you to confirm the of. Any MetroCard vending Machine ( MVM ) within 30 days prior to the are. On a percentage basis depending on the Card convenience and flexibility in your daily.... Payment as a reminder, you will need to contact the SEPTA call! From clipper Service are so bad that they have no idea whether Aetna got it not! 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